Terms of Service

By creating an account, installing a Chitin plugin, using an API key, starting a subscription, submitting a skill for review, or otherwise using the service, you agree to these Terms. If you use Chitin on behalf of an organization, you represent that you have authority to bind that organization.

Chitin provides security tools for AI-agent skills and extensions, including a verified marketplace, runtime permission enforcement, global revocation data, account dashboards, scan results, and administrative review workflows. Chitin is a security aid, not a guarantee that any skill, agent, workflow, or environment is safe.

• You are responsible for the accuracy of account information and for keeping credentials secure.
• API keys are for your use of Chitin services and may not be shared, resold, or used to bypass limits.
• You must promptly notify us if you believe an account, session, or API key has been compromised.
• We may suspend or revoke credentials to protect the service, users, or third parties.

You may not use Chitin to:

• Violate law, third-party rights, or platform rules.
• Submit malware, credential-stealing code, deceptive skills, or abusive telemetry.
• Probe, attack, overload, reverse engineer, or bypass Chitin systems or limits.
• Misrepresent scan results, verification status, review outcomes, or affiliation with Chitin.
• Use scan or review workflows as an evasion-testing service.
• Interfere with another user's agents, skills, accounts, or data.

Scan results, risk scores, verification labels, revocations, advisories, and expected-behavior profiles reflect Chitin's analysis at a point in time for the reviewed version or content hash. "Verified" means Chitin did not identify disqualifying findings in that reviewed artifact; it does not mean the skill, its dependencies, its runtime behavior, or the surrounding agent environment is guaranteed safe.

A later version, runtime dependency, platform change, external payload, compromised publisher, user approval, or newly discovered vulnerability can change the risk of a skill. We may update, revoke, remove, or reclassify marketplace entries when new information becomes available.

Chitin may fail to detect, block, warn about, or remove malicious, vulnerable, compromised, deceptive, or unsafe skills, agents, prompts, dependencies, external services, or runtime behavior. Verification, risk scores, revocations, behavior profiles, alerts, and permission decisions are security controls and informational signals, not warranties, insurance, or guarantees.

You are responsible for deciding whether to install, run, trust, or grant permissions to any skill, agent, tool, workflow, external service, wallet, credential, or account. Chitin is not responsible for losses caused by third-party skills, agent runtimes, external services, user approvals, threats Chitin does not detect, or actions taken outside Chitin's control.

Paid plans and one-time reviews are billed through Stripe. Prices, plan limits, and included features are shown at checkout or on the pricing page. Unless stated otherwise, subscriptions renew automatically until canceled. You are responsible for taxes, fees, and charges associated with your purchase.

Refunds, credits, and plan changes may be handled at our discretion unless required by law or a separate written agreement.

You retain ownership of content, logs, metadata, skill submissions, and other materials you provide or transmit through Chitin. You grant Chitin a limited license to process that information to provide, secure, maintain, and improve the service; operate the marketplace and revocation network; process support requests; and comply with law.

Chitin, including its software, documentation, brand, design, marketplace metadata, and security analysis, is owned by Chitin or its licensors. These Terms do not grant rights to use Chitin marks except as necessary to identify the service truthfully.

If you provide feedback, you allow us to use it without restriction or compensation.

Chitin may interoperate with third-party platforms such as agent runtimes, marketplaces, hosting providers, payment processors, and scan providers. Third-party services are governed by their own terms and policies, and Chitin is not responsible for them.

The service is provided "as is" and "as available." To the fullest extent permitted by law, Chitin disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, and security. Chitin does not guarantee that all malicious or unsafe behavior will be detected, blocked, warned about, or removed.

To the fullest extent permitted by law, Chitin will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, data, goodwill, or business interruption. This exclusion includes losses related to malicious or vulnerable skills, compromised agents, unauthorized transactions, credential exposure, financial loss, loss of funds or digital assets, loss of access to accounts or wallets, security incidents, or third-party services. Chitin's total liability for any claim related to the service will not exceed the amount you paid to Chitin for the service giving rise to the claim in the 12 months before the event giving rise to liability.

You will defend, indemnify, and hold harmless Chitin from claims, damages, liabilities, and expenses arising from your use of the service, your content or skill submissions, your violation of these Terms, or your violation of law or third-party rights.

You may stop using Chitin at any time. We may suspend or terminate access if we believe you violated these Terms, created risk for the service or other users, failed to pay fees, or used the service in a harmful or unlawful way.

These Terms are governed by the laws of Arizona, excluding conflict of law rules, unless another jurisdiction's law is required by applicable law.

We may update these Terms from time to time. If changes are material, we will take reasonable steps to notify users, such as by posting a notice in the service or updating the date above. Continued use of the service after changes become effective means you accept the updated Terms.

Questions about these Terms can be sent to support@chitinsec.com.